chatday

Terms and Conditions

Last updated: 7 May 2026

About These Terms

Chatday.ai is a platform owned and operated by DYNAMIC SEARCH MARKS SL (Tax ID: B67339028), a private company with its registered office at Plaça Universitat, 3, 6ª planta, 08007 Barcelona. You can reach us at info@chatday.ai. Throughout these Terms and Conditions, we may refer to ourselves as "we", "us", "our" or the "Company", and to this platform as the "Website". These Terms govern your access to and use of our services, so please take a moment to read them before registering or making a purchase.

By registering on Chatday.ai, you confirm that you have read and accepted these Terms in full. If you do not agree, you should not use our platform. We may update these Terms at any time; the version published on the Website at the time of your use will apply.

The Company reserves the right to run special subscription promotions, offers, discounts and/or contests, which may be offered to Users at the Company's sole discretion. The specific conditions of any such promotion, offer, discount or contest will be announced at the time they are made available and will be governed by their own terms and conditions, which need not be linked to these Terms and Conditions. Users are advised to read such specific terms and conditions carefully before accepting or participating.

For any queries or doubts relating to these Terms and Conditions, you may contact us through our Customer Service at: info@chatday.ai

1. Our Platform and What We Offer

1.1 Chatday.ai is a SaaS-based All-in-One AI Platform that brings together multiple AI language models in a single interface, enabling real-time conversational interaction. The platform currently includes:

  • Multi-Model AI Chat: switch between AI models such as OpenAI, Claude Sonnet (Anthropic), Grok (xAI) and Gemini (Google) while keeping your conversation history intact. Each model is subject to its own provider's terms and privacy policy.
  • AI Image Studio: tools for image generation and editing, including AI ID Photos, Face Consistency, and Watermark Remover.
  • AI Web Search: real-time internet-connected search.
  • Tools & Dashboard: pre-built utilities including Translator, Chat with PDF, TextHumanizer, AI Detector, and Code Corrector.

1.2 In order to allow Users to explore the platform before committing to a subscription, Chatday.ai offers an onboarding process that introduces the most relevant features of the platform. Users may interact with a limited quota of queries during this onboarding phase. Full access to all functionalities requires the purchase of a subscription plan as set out in Section 4.

1.3 We access third-party AI technologies, including OpenAI, Google Gemini, Anthropic Claude, DeepSeek, Qwen, Kimi, xAI Grok, Flux, and Perplexity, through their official APIs under formal service agreements. Chatday.ai is not affiliated with or endorsed by any of these providers.

1.4 By using the platform, you are granted a limited, non-exclusive, non-transferable, and revocable licence to access our Services for personal or internal business use only, subject to these Terms.

1.5 You acknowledge that:

  • AI-generated responses may be inaccurate or incomplete. You use the platform at your own risk and are responsible for assessing the reliability of any output.
  • The platform processes text input only. We recommend that you do not submit confidential or sensitive personal information.
  • Conversation history is stored on your own device. The Company is not liable for message content, unauthorised access to your device, loss or theft, or your inability to retrieve past messages.

1.6 We reserve the right to update, modify, or remove platform features at any time without prior notice.

2. Your Obligations and Acceptable Use

2.1 You agree to use Chatday.ai lawfully, responsibly, and in accordance with these Terms and all applicable regulations. In particular, you must not:

  • Use the platform for any unlawful, fraudulent, deceptive, abusive, defamatory, or privacy-infringing purpose.
  • Impersonate any person or submit false or inaccurate personal data.
  • Harass, threaten, or cause harm to other users or third parties.
  • Interfere with the platform's functionality, security, or integrity, including by introducing harmful code or attempting to reverse-engineer its software.
  • Copy, distribute, sell, or commercially exploit any content from the platform without our prior written authorisation.
  • Transfer your account access or the licence granted under these Terms to any third party.

2.2 You are solely responsible for your conduct on the platform and for any consequences arising from misuse. The Company accepts no liability for User behaviour.

2.3 We reserve the right to suspend or permanently terminate access for any User whose conduct breaches these Terms, infringes third-party rights, or is otherwise contrary to applicable law or good faith, without obligation to state reasons.

3. Account Registration

3.1 Creating an account on Chatday.ai does not, by itself, give rise to any payment obligation. Payment is only required when a subscription plan is selected and confirmed.

3.2 You are responsible for keeping your login credentials confidential and for all activity carried out under your account. If you become aware of any unauthorised use of your account, please notify us immediately.

3.3 Account information must be accurate and kept up to date. We reserve the right to suspend accounts associated with false, outdated, or misleading information.

4. Subscription Plans and Payment

4.1 Full access to platform features requires an active subscription. The following plans are currently available:

  • Introductory Offer: $1.00 USD for the first 7 days, after which the subscription automatically renews at $29.99 USD per billing cycle unless cancelled before the end of the introductory period.
  • Monthly Plan: $29.99 USD, billed every 28 days. Renews automatically.
  • Quarterly Plan: $49.99 USD, billed every 84 days. Renews automatically.
  • Power Up Add-On (where available): An optional supplement to the Basic Plan that approximately doubles available usage limits, including message volume, image generation, and credit quotas. Purchased separately and in addition to the Basic Plan.

4.2 Users may also purchase a Top Up, a one-time, non-recurring top-up available in 1-month, 3-month, and 6-month options. For those who have used most or all of their credits within a current billing cycle.

4.3 Prices are displayed in the applicable local currency at checkout, based on your geographical location. All prices are net of tax; applicable taxes (including VAT) will be shown separately in the payment summary. Recurring charges will be made in the same currency and at the same rate as the initial transaction.

4.4 By subscribing, you authorise the Company to charge your selected payment method on a recurring basis until the subscription is cancelled. You are responsible for ensuring your payment method remains valid and funded. If a charge cannot be processed, we may suspend or terminate your access without prior notice.

4.5 The Company reserves the right to modify subscription plans, pricing, and conditions at any time. Changes will be effective upon publication on the Website.

4.6 Usage under all subscription plans is subject to fair use limits. We do not guarantee a fixed volume of outputs, and limits may be adjusted based on operational or cost factors.

5. Cancellation and Withdrawal

5.1 You may cancel your subscription at any time by contacting us at info@chatday.ai or through the "Contact" form on the website. To avoid charges for the next billing cycle, cancellation must be submitted at least 72 hours before the next billing date. For the Introductory Offer, cancellation must occur before the end of the 7-day period.

5.2 Upon cancellation, automatic renewal is disabled but access remains active until the end of the current paid period. Subscription fees already charged are non-refundable except as set out in Section 6.

5.3 In accordance with applicable law, the right of withdrawal does not apply to the Services, as they consist of digital content supplied electronically and performed immediately upon the User's request. By registering and using the Services, you expressly consent to immediate performance and acknowledge that the right of withdrawal is accordingly waived to the extent permitted by law.

6. Refunds

6.1 The Company may consider refund requests on an exceptional basis where all of the following conditions are satisfied:

  • The request is submitted within 30 days of the original purchase date and before the subscription has expired.
  • The User has sent fewer than 20 messages during the current billing cycle. Use of 20 or more messages constitutes full delivery of the service, and no refund, including partial, will be granted.
  • For Users below the 20-message threshold, the Company may at its sole discretion issue a full or partial refund based on actual usage. Refunds are not guaranteed.

6.2 To request a refund, submit a request via our online support form or by email to info@chatday.ai, from the address associated with your purchase, including your Order Number and a brief explanation. We will respond within 72 hours. Approved refunds will be credited to the original payment method within 10 days.

6.3 Refunds will not be issued for: requests submitted after 30 days; use of 20 or more messages; expired subscriptions; renewal cycles; suspected fraud or abuse; or dissatisfaction without evidence of a technical issue preventing use of the platform.

6.4 If a chargeback or payment reversal is initiated, the Company may immediately suspend or terminate the account concerned and reserves the right to contest the chargeback with supporting evidence.

7. Merchants of Records

7.1 Subscription payments may be collected by any of the following Merchants of Record, each authorised to charge, manage, and where applicable refund subscription fees:

  • DYNAMIC SEARCH MARKS SL, a private company with tax code B67339028 with registered office at Plaça Universitat, 3, 6ª planta, 08007 Barcelona
  • Luxor Global Tech LLC, a private company with tax code 93-3985569 with registered office at 777 Brickell Avenue, Suite 550, Miami, FL 33131.

7.2 Payment data is transmitted directly and securely to our payment providers. The Company does not store or have access to complete card details. All providers operate in compliance with the highest applicable security standards.

7.3 Invoices are issued electronically upon request. Users requiring a paper invoice should contact Customer Service and provide a postal address.

8. Intellectual Property

8.1 All intellectual property in the Website and its contents, including source code, software, designs, text, images, logos, trademarks, audio, and video, belongs to the Company or its licensors.

8.2 Your use of the platform does not transfer any intellectual property rights. The licence granted under these Terms is strictly limited to personal or internal business use and does not permit:

  • Reproducing, distributing, selling, or commercially exploiting any platform content without prior written consent.
  • Interfering with or attempting to reverse-engineer the platform's source code.
  • Transmitting content that infringes third-party intellectual property rights.
  • Sending unsolicited communications through the platform.

8.3 The Company reserves all rights not expressly granted and may take legal action, including claims for damages, in the event of infringement.

9. Liability and Disclaimers

9.1 The Services are provided on an "as is" and "as available" basis. The Website utilizes third-party AI technology (including OpenAI licensing). To the fullest extent permitted by applicable law, the Company disclaims all warranties, express or implied, including as to accuracy, fitness for a particular purpose, or uninterrupted availability.

9.2 To the maximum extent permitted by applicable law, the Company, and its partners, suppliers, employees, and representatives, shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of or inability to use the platform, including but not limited to loss of data, business interruption, or reliance on AI-generated content.

9.3 The Company reserves the right to modify, suspend, or discontinue the Services or their contents at any time, at its sole discretion and without prior notice. The Company shall not be liable to Users or third parties for any such modification, price change, suspension, or discontinuation. While the Company makes its best efforts to ensure the availability and safe usage of the Website, the Services may also be temporarily interrupted due to maintenance tasks, feature updates, or causes beyond the Company's control, and continuous uninterrupted availability cannot be guaranteed.

9.4 The Company is not responsible for: (i) content or data submitted by Users to generate AI outputs; (ii) damage caused by Users to third parties, including through use of false, inaccurate, or third-party personal data; (iii) malfunctions attributable to User devices or connectivity; (iv) unauthorized access to secure servers or errors caused by illegitimate third-party intrusion beyond the Company's control; (v) use of the platform's content for unlawful purposes or to damage third parties or the Company's reputation; (vi) the continuous availability of any specific third-party AI model, which may be subject to interruptions, changes, or substitution without prior notice; or (vii) any breach by the User of their commitments or any other provision set out in these Terms of Service.

9.5 Users access and use the Website at their own risk and are solely responsible for evaluating the accuracy and usefulness of any AI-generated output.

9.6 Nothing in these Terms limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

10. Data Protection

10.1 The Company processes personal data in accordance with its Privacy and Cookie Policy, which forms part of the contractual framework governing use of the platform.

10.2 Appropriate technical and organisational measures are in place to protect User data. However, no electronic transmission method is entirely secure, and Users are advised to exercise discretion when sharing sensitive information.

11. Governing Law, Jurisdiction, and Final Provisions

11.1 These Terms are governed by the laws of Spain. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.

11.2 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11.3 Failure by the Company to enforce any right under these Terms shall not constitute a waiver of that right.

11.4 These Terms, together with the Privacy and Cookie Policy and any other policies referenced herein, constitute the entire agreement between the Company and the User regarding the use of Chatday.ai.